How FreeSWITCH Development Can Scale Up Your Business Communications

IP-based communication is on the rise. Businesses are switching to VoIP-based communication for the multiple benefits it offers. While researching IP solutions for your telephony network, you must have encountered numerous technologies such as Asterisk, OpenSIPS, and FreeSWITCH solution development. This article will explore all you need to know about FreeSWITCH and how FreeSWITCH software development can benefit your business.

What is FreeSWITCH?

FreeSWITCH is a free and open-source application server for various types of real-time voice communications, including VoIP. FreeSWITCH.Org defines it as,

FreeSWITCH is a Software Defined Telecom Stack enabling the digital transformation from proprietary telecom switches to a versatile software implementation that runs on any commodity hardware. FreeSWITCH can unlock any device’s telecommunications potential from a Raspberry PI to a multi-core server.

It is compatible with Linux and Windows servers, as well as macOS and FreeBSD. FreeSWITCH development is popular for designing and building PBX systems, IVR services, video conferencing platforms, collaboration stations with chat and screen sharing, Session Border Controllers (SBCs), and voice gateways.

A FreeSWITCH solution can scale up your business communications with the ability to handle video, voice, and text communications from an IP Network (VoIP) and the PSTN. It is highly flexible. Custom FreeSWITCH development can help you build solutions tailored to your business needs. It is popular among FreeSWITCH developers for developing:

  • PBX (Office phone system)

  • Class 5 Softswitch (Telephone carrier)

  • Softphone

  • Application servers such as Voicemail, conferencing, and IVR

Also Read: Factors To Consider while Hiring FreeSwitch Developers

Advantages of FreeSWITCH Solution Development

A business requires a robust and versatile VoIP communication solution in today’s competitive world. A wide range of platforms is available for developing a VoIP-based communication solution. However, FreeSWITCH solution development is one of the most preferred choices. It is flexible, and businesses can customize it per their size and requirement. Here are some notable advantages of FreeSWITCH software development.

High Compatibility

FreeSWITCH is a popular cross-platform telephony platform used for any type of FreeSWITCH solution development. It is compatible with all operating systems, including Ubuntu, RHEL, Debian, CentOS/Fedora, Mac OS X, and Windows. Furthermore, it supports a wide range of programming languages that can be used to create front-ends and modify core functionality. The platform supports many programming languages, including Python, Lua, Perl, Java, JavaScript,.Net, C, etc.

Customized As Per Requirement

FreeSWITCH can handle a wide range of media formats, including audio, video, text, fax, email, data, and signals. It also works with various carriers, protocols, and codecs. As a result, the FreeSWITCH solution is known for creating any type of VoIP solution that supports multiple media streams, protocols, codecs, and carriers.

Can Handle Large Volumes of Calls

This VoIP telephony platform’s unique selling point is its incredible capacity for handling concurrent calls. It can handle thousands to millions of simultaneous calls without sacrificing quality. Not only can the VoIP FreeSWITCH development be used to build an audio calling solution, but it can also be used to build a video calling solution that can support a large number of video calls in parallel.

Advance Multi-tenancy

Certain built-in libraries in FreeSWITCH can be easily customized with expert FreeSWITCH solution development to create a dependable, scalable, and robust multi-tenant solution. This feature and ease of implementation will allow you to create a system to connect your business branches to the main headquarter. You can use VoIP FreeSWITCH Development to build a VoIP solution that will open a new revenue generation channel for your business.

Modular Architecture

FreeSWITCH is an open-source project well-known for its highly modular architecture. It can be easily customized with FreeSWITCH development by FreeSWITCH consulting services providers. FreeSWITCH is an ideal platform for developing scalable VoIP solutions without becoming reliant on vendors.

Amazing Features

FreeSWITCH is equipped with all of the features other VoIP telephony platforms offer. Some of the platform’s unique features are serial and parallel tone generation, inband DTMF generation and detection, wideband conferencing, thread isolation, and so on.

Read our another blog on Benefits of Using a FreeSWITCH Billing Solution

Benefits of Using FreeSWITCH Development for Business Communication Solution

The FreeSWITCH project was first introduced officially at O’Reilly Media’s ETEL Conference in January 2006. Depending on the needs of the business, you can opt for custom FreeSWITCH development services. FreeSWITCH offers many benefits to businesses. Here are some notable benefits of switching your existing system with a FreeSWITCH solution:

Reduced Costing

Using an IP-based solution for your business communication significantly reduces phone bill costs. FreeSWITCH development platform adds an advantage to the solution with its benefits.

High-Performing Solution

FreeSWITCH is well-known for its high performance. For example, suppose an Asterisk call center solution can handle 250 concurrent calls on a server with a predefined configuration. A FreeSWITCH-based call center solution can handle 500 concurrent calls with the same configuration. It lowers the cost of capital investment for business success as well as improves customer satisfaction by providing excellent software performance.


FreeSWITCH solutions are more stable and scalable. The administration of FreeSWITCH’s resources is distinct. Furthermore, core functionality through a layered API manage shared resources efficiently. It improves the software’s stability and allows clear voice and high-definition video access.


FreeSWITCH development helps in building a highly scalable solution. It will benefit you with excellent scalability whether you use on-premise or cloud solutions. It helps in supporting your company’s rapid success and growth.

Wrapping Up

FreeSWITCH platform encapsulates a powerful collection of modules and tools. These advanced features are ideal for the needs of many businesses. When combined with commercially available IP PBX appliances, advanced voice and video services, and vendor interoperability certifications, FreeSWITCH solution development becomes a highly appealing option for many businesses.

Interested in using development or other services for the FreeSWITCH platform from experts? Get in touch with FreeSWITCH experts that have built a multi-purpose custom FreeSWITCH solution for your business.

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